However, it is still running in iGuide interface after two full days.Īfter searching the net, I found an interesting post like this: I contacted Comcast tech support but she insisted that it is X1 compatible box and it should turn into X1 interface after she issues the reset to the box. When I first hooked it up, it took more than an hour to complete the initialization(activation) then eventually it came up with iGuide interface not X1 interface. I have double-checked with the rep that it is X1 box. I picked up PR150BNM at the local Comcast store as a X1 box which comes with the component input. Outside of these times, our Xperts and other community members are likely to respond to your post. Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. After these times, it may take longer to get an official response.
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